How to Contact Support

If you need help with your account, payment, course access, or lesson videos, please contact our support team.
 

Before contacting support, please keep these details ready:

1. Your full name
2. Your registered email address
3. Your phone number
4. Course or program name
5. Screenshot of the issue
6. Payment slip, if the issue is payment-related
 

This helps our support team understand your issue and solve it faster.
 

Common reasons to contact support:

1. Your course or program is still locked.
2. Your payment proof is not approved yet.
3. You cannot log in to your account.
4. A lesson video is not playing.
5. Your progress is not updating.
6. You need help changing your device.

Please contact support only through the official support contact shared by the academy.
 

Note: Payment and access-related requests may take some time to review during non-support hours.